Terms and Conditions - Maskbox
The present conditions are intended to define the General Conditions of Sale between Maskbox and the User, from the act of purchase to the various services provided by Maskbox, such as payment methods and delivery conditions for orders.
The User can place his order online at www.maskbox.pt. In order to successfully complete your order, certain personal data such as your e-mail address, name, address, telephone, etc. will be required. The User must fill in all mandatory fields for this purpose. When making an online purchase, the User expresses his acceptance, fully and completely, of the general conditions of sale, prices and description of the products contemplated in this transaction.
For addresses in mainland Portugal and Spain, delivery is made in 4 to 6 working days after dispatch of the order.
Azores and Madeira: Delivery made between 5 to 10 working days (after dispatch).
Germany, Austria, Belgium, Croatia, Denmark, Slovakia, Slovenia, Estonia, Finland, France (Metropolitan and Corsica), Greece, Netherlands, Italy, Luxembourg, Poland, United Kingdom (except Channel Islands), Sweden, Lithuania, Hungary, Latvia, Czech Republic, Romania: 10 to 15 working days (after dispatch).
Ireland: Delivery made between 8 to 10 working days (after dispatch).
Balearic and Canary Islands: Delivery between 7 to 9 working days (after dispatch).
Maskbox has different payment methods at your disposal: PayPal, ATM reference, Bank Transfer, MBWay and account deposit.
Prices must be understood in Euros, with taxes and fees included. All prices shown include VAT (where applicable) at the legal rate in force. Maskbox reserves the right to change prices and specifications without prior notice.
EXCHANGES AND RETURNS
You don't accept exchanges and returns. This product is also considered of personal hygiene.
Equipment and accessories have a warranty period of 2 years. This period is considered from the date of the equipment invoice and can only be exercised upon presentation of the warranty certificate and / or proof of purchase (invoice) duly completed.
Parts with defects caused by abnormal wear, improper installation, bad weather, electrical discharges, negligence or accidents, mishandling, infiltration of moisture / liquids, use of non-original accessories and technical interventions by unauthorized personnel are considered outside the warranty conditions.
Maskbox is committed to protecting your privacy and making your shopping experience as pleasant as possible. This declaration is only applicable to the Maskbox website, regulating the collection and processing of our customers personal data. By browsing the Maskbox website, you are accepting the practices described in this statement.
All content presented on this website is the exclusive property of Maskbox.
APPLICABLE LAW AND COMPETENCE
Portuguese law applies to these General Sales Conditions. In the absence of resolution by agreement of the parties, any dispute arising from the General Conditions of Salementioned above will be submitted to the competent Portuguese court.
COLLECTION OF YOUR PERSONAL DATA
Your data is collected for two reasons:
1st. Processing your order
2nd. Providing better service
We will send you emails to keep you updated on the status of your orders.
Personal data collected by Maskbox:
1 – E-mail address;
2 – Name;
3 – Address (es): Home and / or work;
4 – Telephone Number;
5 – Country and / or City
USE OF YOUR PERSONAL DATA
Maskbox collects and uses your personal data to manage the www.maskbox.pt website and to provide you with services that have been requested. Your personal data is also used to inform you of new products and / or services available on our page and from our affiliates. You can also be contacted through questionnaires and surveys, to get your opinion about the services provided or about new services that we may come to offer.
Maskbox does not sell or make its customers data available to third parties. However, you may be contacted on behalf of business partners about certain offers that may be of interest to you. In these cases, the personal data that identifies you (name, email, address and telephone number) will not be transferred to third parties, but shared with partners who will help us to develop statistical analyzes (via email or letter), customer service or deliveries / collections. All of these intermediary partners are prohibited from using your data for purposes other than those listed above and are also obliged to maintain their confidentiality.
Maskbox does not use or disclose personal information without your explicit consent.
Maskbox keeps a record of the pages that our customers visit within the website www.maskbox.pt to determine which services / products are most requested. The data collected is used to provide targeted services to customers who demonstrate an interest in certain areas of our site / product.
Maskbox only provides your information, without your consent, if required by law or if in good faith you believe that this action is necessary:
(a) According to some law decrees or legal notices on Maskbox or the website;
(b) Protect and defend Maskbox's rights and property;
(c) Take action under special circumstances to protect users of www.maskbox.pt or the general public.
SECURITY OF YOUR PERSONAL DATA
Maskbox keeps the personal information you provide to us on servers that are in a safe environment, protected from unauthorized access, use or disclosure.
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